ASIC publishes updated IDR data reporting handbook
- 3Lines Platform
- Dec 1, 2025
- 1 min read
ASIC has released an update to the Internal Dispute Resolution (IDR) data reporting handbook to reflect recent legislative and regulatory changes in the Buy now, pay later (BNPL) and digital asset sectors.
The updated handbook also includes a new product category for mutual risk products (MRPs), enhancing accuracy for firms reporting complaints about these products.
IDR reporting is unchanged for the upcoming January to February 2026 submission window, which covers complaints open or received between 1 July and 31 December 2025.
Firms will first report complaints using the updated handbook in the July to August 2026 submission window, which covers complaints open or received between 1 January and 30 June 2026.
Action for Licensees
Given the recent legislative changes in the BNPL and digital asset sectors, Licensees should be aware that clients are now able to make complaints regarding advice received in relation to these products.
For Licensees using the 3Lines Platform IDR Register, these updates will be made in the Register to manage complaints received from 1 January 2026.
